Updated at: 30-08-2022 - By: Lucas

Is your automobile equipped with a Bluetooth system from Uconnect? If so, have you encountered any difficulties with it? No need to be alarmed; you’re not the only one. Uconnect Bluetooth isn’t working properly for a lot of users, it seems.

To help you fix the problem, we’ve put together a detailed troubleshooting guide.

Remove the battery from your phone and conduct a hard reset if your Uconnect Bluetooth isn’t working. Consult your phone’s owner’s manual if you have one to determine if it can be taken out.

Once you’ve done that, go into the Phone area of your Bluetooth settings on your phone and delete any previous pairings with your Uconnect system. Uconnect should be selected if Bluetooth devices are found within range of your phone’s Bluetooth capabilities.

What is the Uconnect Access App?

uconnect bluetooth issues

Using the Uconnect Access App, you may control numerous features of your automobile from the convenience of your smartphone. The app has a variety of features, such as:

  • Lock and unlock your doors
  • Start the engine
  • Sound the horn
  • Flash the lights

The program can be downloaded for free and works on nearly all Android and iOS smartphones.

Why is My Uconnect Bluetooth Not Working?

If your Uconnect Bluetooth system isn’t working, it could be for a variety of reasons. It’s possible that your phone and the system aren’t properly synced.

Another common cause is a weak signal from the Uconnect system, which prevents your phone from being able to connect. Here are a few things you can try if you’re having issues with your Uconnect Bluetooth system:

Uconnect Bluetooth Not Working: Troubleshooting Tips

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1. Restart your phone

Restarting your phone is a good place to start. Resetting the Bluetooth connection may solve the issue. It’s simple to restart your phone.

Take the battery out and wait a few seconds before turning it back on. Next, re-start your Uconnect system and see whether you can establish a connection.

2. Delete the Uconnect Bluetooth pairing history then try again

Delete the Uconnect Bluetooth connection and pair it again if restarting your phone doesn’t fix the problem. Delete the Uconnect connection from your phone’s Bluetooth settings.

Then, for a brief period, turn off your vehicle’s ignition. Turn it back on and try to connect your phone to the Uconnect system once more.

3. Ensure the phone is set to “discoverable” mode

Another option is to make sure that your phone’s discoverable mode is activated. The Uconnect system will then be able to locate and connect to your phone. The discoverable mode must be enabled in your phone’s Bluetooth settings.

4. Check for updates

Check for updates if you’re still experiencing issues. Uconnect distributes new software upgrades on a regular basis to address issues and enhance performance.

Go to the Uconnect website and type in your car’s model and year to see if there are any new upgrades. Installing the most recent software update is as simple as following the on-screen directions.

5. Check to see whether Uconnect is already connected to another device

In the event that you’re using an iPhone, Uconnect may already be connected to another device. Go to your phone’s Bluetooth settings and look for the Uconnect connection there. Select Forget This Device from the drop-down menu. Try connecting your phone to Uconnect again.

6. Reset the Uconnect system

If none of the above fixes the issue, you may have to reset the Uconnect system. This can be done by pressing and holding the power button for roughly 30 seconds, then releasing. The problem should be solved after this procedure is completed.

7. Check the Uconnect system’s signal strength

If the problem persists, the next step is to assess the strength of the Uconnect system’s signal. It’s possible that a poor signal is the blame for the issue.

Go to the Uconnect website and enter the make and model of your vehicle to see how strong the signal is. Then, follow the onscreen directions to check the reception.

If you’re having issues with your Bluetooth equipment, try these troubleshooting techniques. If you still can’t get it to function, we recommend contacting Uconnect customer service.

How to Connect to Uconnect for First-time Users

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If you’re a newcomer to Uconnect, here’s a quick tutorial:

  • Start with your car in Park and the ignition ON
  • With your phone in hand, push the Phone button on your Uconnect system
  • When prompted, say “Setup Bluetooth”
  • Uconnect will then give instructions on how to begin the pairing process
  • Confirm the passkey shown on your Uconnect system matches the one on your phone
  • If it does, select “Pair” or “OK.” If not, repeat the process from the beginning
  • Follow the voice-guided prompts or refer to your phone’s owner’s manual to complete the process
  • Be sure to have your phone within close range (about six feet) of your Uconnect system during the pairing process
  • Once the initial setup is complete, your phone will automatically connect to Uconnect each time you enter your vehicle

How Can You tell the Version of Uconnect You Have?

Is there any chance you can tell me which version of Uconnect I have?

  • From the main menu, select “Settings”
  • Then scroll down to “About Phone” or “About Uconnect”
  • Here you will see your Uconnect system listed along with the version number

How do I reset my Uconnect system?

Exactly how do I reset my Uconnect?

Resetting your Uconnect system is easy if you follow these steps:

  • Push and hold the Phone button for about 30 seconds
  • When prompted, say “Uconnect reset”
  • The system will restart itself and go through the initial setup process

Updating the Uconnect System

As a result of improving the Uconnect system, many users have seen positive results. Let me show you how.

To begin, check to see if your Uconnect system has any accessible software upgrades. Entering the make and model of your vehicle into the Uconnect website will accomplish this.

You can check for changes once you’ve logged into the website. Download and install any updates that are available. Installing the updates will require at least 4GB of free space on your USB storage.

Plug the USB device into your car and wait for the Uconnect system to recognize it once the software has been downloaded. Follow the on-screen instructions to complete the installation of the updates.

Restart your Uconnect system and try connecting your phone again when the updates have been installed. Contact Uconnect customer care if you’re unsure how to install the updates.

It’s a good thing Uconnect updates are available for free download. Uconnect Access System subscriptions may be required for customers who want the most up-to-date functionality.

Why does Uconnect say failed to play?

If this message appears, there are a number of reasons why:

CarPlay not working?

It is possible to utilize your iPhone with the Uconnect system via CarPlay. Here are a few things to look at if it’s not working:

  • Make sure your phone is connected to the Uconnect system via Bluetooth
  • Check for updates and install them if necessary
  • Restart your phone and the Uconnect system

If you’re still having issues, you can reach out to Uconnect’s customer support department for help.


Don’t give up if your Uconnect Bluetooth isn’t working. In order to get it back up and running, you can try a few different things. The first step is to check for and install any updates that may be available.

Resetting the Uconnect system or connecting your phone through Bluetooth may be necessary if it doesn’t work. If everything else fails, you may always get help from Uconnect’s customer support team.

You should be able to get your Bluetooth back up and running in no time with a little troubleshooting. I sincerely hope you found this post to be beneficial. Please feel free to ask any further questions in the comments area below.